Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below.

Order Processing Time

- All orders are processed within 4–5 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- If we experience a high volume of orders, processing may be delayed. We will notify you if there is any significant delay.

Shipping Time

- Estimated delivery time depends on your location and shipping method selected at checkout.
- Standard shipping usually takes 5–12 business days.
- International shipping may take 7–21 business days depending on customs and destination country.

Shipping Rates

- Shipping charges are calculated at checkout based on your location and selected shipping option.
- Free shipping may be offered on selected products or promotional orders.

Order Tracking

- Once your order has been shipped, you will receive a tracking number by email or SMS (if provided).
- Tracking information may take 24–48 hours to update.

Delays & Lost Packages

- Delivery delays may occur due to weather, customs, courier issues, or peak seasons.
- We are not responsible for delays caused by shipping carriers.
- If your package is lost in transit, please contact us and we will assist you.

Incorrect Address

- Please make sure your shipping address is correct before placing an order.
- We are not responsible for orders shipped to incorrect addresses provided by customers.

Damaged Items

- If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

Contact Us

If you have any questions about shipping, please contact our support team.